Simple and clear
What happens next?
Book the appointment, receive confirmation and use the calendar event to keep the service details close at hand.
After booking, preparation guidance and relevant service information can be delivered through the confirmation process.
After you book
You’ll receive an immediate calendar confirmation containing your selected service window.
Before your appointment
For residential service, expect a call approximately 30 minutes before arrival when applicable.
About arrival windows
Appointment windows are estimates, not guaranteed arrival times. Traffic, earlier service calls or unexpected job conditions may cause delays. If your expected arrival changes, we’ll contact you as soon as possible.
Need a narrower arrival time?
Please plan to be available throughout the selected four-hour window. We may try to accommodate a narrower preference, but it cannot be guaranteed. If routing, traffic or earlier appointments prevent arrival during that preferred period, the visit may need to be rescheduled.
Need to make a change?
Use the options included with your calendar confirmation to cancel or request rescheduling.
